Chanda Wingo was appointed the Director of the Franklin County Office on Aging. Wingo, who will report to the Deputy County Administrator for Health and Human Services (HHS) Joy Bivens, will take over the role effective immediately.
Chanda Wingo who joined the Franklin County Office on Aging in 2021, and previously served as the Assistant Director of Operations before taking over as the Agency’s Interim Director in May 2022, and Director in 2023. During her time as Interim Director, Wingo led the Agency to adjust its Sliding Fee Scale which was last updated in 2009 and had remained unchanged for 12 years. By aligning the Sliding Fee Scale to the 2022 Home and Community Based Services (HCBS) Waiver Special Income Level (SIL), the Agency saw a 15% increase in residents who could get Senior Options services for free. The Agency also surpassed its 2022 key performance indicators (KPIs), which included serving over 11,000 seniors through its Seniors Options program and more than 50,000 seniors through its grant partnerships; as well as completing over 2,000 home repairs, delivering over 1.2 million free home-delivered meals, and participating in over 320 community events. 2022 also marked 30 years since the first Senior Services levy passed in 1992. The levy, which was up for renewal in the November 2022 election, passed with 78% of the vote and allowed the Agency to continue to provide services that help Franklin County seniors age in place.
Wingo has more than 12 years’ experience working for Franklin County Health and Human services agencies. Prior to coming onboard at the Office on Aging, she served as Deputy Director of Customer Service at Franklin County Department of Job and Family Services (FCDJFS) where she was successful in transforming, innovating, and improving service delivery for diverse populations of residents in need of support due to poverty.